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TERMS AND CONDITIONS

Inkjet Cartridges + Limited is a 247ink Ltd  Group Company  specialising in Business to Business sales and pride ourselves on offering ENHANCED QUALITY inkjet cartridges and laser toner cartridges at the BEST POSSIBLE PRICES. All prices are quoted in UK Pound Sterling £ and are inclusive of VAT. A full VAT receipt can be printed off at the time of your order (a copy of this though will be sent out with the goods). Our terms and conditions comply with UK legislation and are designed to ensure that all of our customers can shop easily and with confidence.

For your convenience we have listed our terms and conditions in two sections depending on whether you are buying for your own personal use (a consumer contract) or for business use (a business contract).

CONSUMER CONTRACT – TERMS AND CONDITIONS

·         The contract to supply goods by 247ink Ltd to each customer will be made when 247ink Ltd debits the account of the customer.  247ink Ltd will e-mail or write to, the customer confirming the order made.

·         247ink Ltd will not ship to a PO Box address.   Where possible, accepted orders will normally be delivered within 3-5 working days and customers will be informed of any delays.   We also offer a Next Working Day delivery service for orders received by 2.00 p.m. on a normal working day.

·         Customers have the right to cancel the contract by giving notice in writing to 247ink Ltd (for example by letter, fax, or e-mail).  The period in which the customer may cancel the contract lasts from the day the contract is made until the end of the seventh working day from the day after the customer receives the goods.  We will only accept such cancellation where the customer has taken reasonable care of the goods and has not opened their protective packaging.

·         In the event that the customer cancels the contract the customer will return the goods to us at the address stated below within fourteen days.   The customer will be responsible for returned postage costs.   

When returning goods the customer should ensure that they are sent in a suitable packaging which is correctly addressed and bears adequate postage and that details of the customer and the invoice number are enclosed to enable the transaction to be easily identifiable by 247ink Ltd.

In the event that the customer fails to return the goods in the above manner within a fourteen day period 247ink Ltd will arrange for the collection of the goods by courier.  The courier charges incurred by ourselves will be charged to the customer. 

In the event that it is necessary for us to arrange for goods to be collected by courier 247ink Ltd will notify the customer 48 hours prior to collection of goods by courier of the date and the approximate time that the goods will be collected.

·         The contract price is the price displayed on the website at the time the order is placed.  This price will remain valid until the goods are supplied or until the order has been cancelled.

·         If you should have any questions or complaints about any aspect of this website or the goods you have received please e-mail us at info@inkjet-cartridges.co.uk write to us at 247ink Ltd, 3 North Road Ind Estate, Berwick upon Tweed, TD15 1UN or telephone us on 01289 309092 (Int: +44 1289 309092) during UK office hours.

·         This contract and any dispute arising under it will be governed by the Law of England and Wales. 

BUSINESS USERS 

If your product develops a fault within 28 days of purchase, we will exchange it for equivalent product if available, or if you prefer, refund your money. This does not apply to faults caused by accident, neglect or misuse of the goods. You must quote your invoice number in any correspondence and keep your receipt.

If you are unhappy about the quality of the item you have bought, you may return it to us within 28 days for a full refund of the cost of the goods less the initial cost of delivery. If you return it to us by post, unopened in its original condition, within 28 days, we will issue a full refund for the price of the item. If, within 28 days from the date you bought it, an item you have bought does not work properly, we may replace it. Before returning any goods a Returns Number must be assigned to the goods. Please phone 01289 309092 or email info@inkjet-cartridges.co.uk  to receive this number before attempting to return any goods. Returns without the correct Returns Number shown will be rejected. Please return it to us by post (recorded delivery) or registered courier in a suitable postal box (not an envelope or jiffy bag) with a note saying what you think is wrong with it and a copy of the invoice. We will decide whether a product works properly against the specification set by its manufacturer. We will not replace products which do not work properly because they have been used or stored incorrectly or have been damaged after you bought them. You are responsible for getting goods back to us in good condition. 247ink Ltd will not be held responsible for damages caused to the cartridges caused during their return. All returns need to be sent to:

Customer Services Department
Inkjet Cartridges PLUS
3 North Road Ind Estate

Berwick upon Tweed

TD15 1UN

All packages must be sent in a suitable packing box. Returns sent in envelopes or unsuitable packaging will be rejected.

Replacement of “faulty” goods is not a guarantee or promise that all consumables will always meet the specification set by their manufacturer or that they won't fail. We do not promise that the consumable you have bought will last for a particular length of time. How long a consumable will last will depend entirely on how much you use it.

The only terms to be included in the contract between us are those contained or referred to in this website. We do not offer or agree to any other conditions, warranties, guarantees or representations about the quality or description of the products we supply.

As 247ink Ltd cartridges are consumables they are only designed to function in the normal behaviour for such products and will of course ultimately stop functioning when they run out. The guarantees exclude faults caused by accident, neglect or misuse of the goods. Where a manufacturer's guarantee is offered with any product it is additional to this guarantee.

Goods other than faulty goods may be returned within 7 UK working days of the date of delivery if their packaging is in new condition and the packaging is unopened. Goods that do not comply with this may not be returned. To return goods contact us on 01289 309092 or info@inkjet-cartridges.co.uk  and a "Returns Number" will be issued. This number must be quoted on all correspondence and must be clearly shown on the outside of the returned package. All returns must be sent via Registered or Recorded Mail or by Registered Courier. Returns of goods other than for reasons of fault will be subject to a standard charge to cover postage and packaging which will be £3.99 for UK Deliveries and £6.99 for non-UK Deliveries. As with most original cartridges 247ink Ltd cartridges are guaranteed for a period of 90 days from the time of purchase. The warranty period begins when the product is purchased by the user (invoice date). The warranty is not a guarantee or promise that your product will conform to its specification or will not fail.

This contract and any dispute arising under it will be governed by the Law of England and Wales. 

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